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Interac e-Transfer

INTERAC E-TRANSFER

 

The simple, secure way to transfer money from anywhere to anyone.

Send or receive money in a snap with Interac e-Transfer. All you need is an email and/or mobile phone number and an account at a Canadian financial institution. As a sender, you don't need to worry about figuring out where the person banks and they won't know where you do your banking, because all account details and financial institutions are kept confidential.

Whether you owe a friend for pizza, need to pay your share of the rent or expect to receive a payment from a customer, we've got you covered.

It's easy. There's no need to set up any new accounts, user IDs or passwords. As long as both parties have online banking accounts, all you need to send or receive money is the recipient's mobile phone number or email address.

It's secure. When you send an Interac e-Transfer by text or email, the money never travels with the message. Instead, recipients receive an encrypted link to deposit the funds using their own banking credentials.

It's convenient. With Interac e-Transfer, you can use any computer or mobile phone to send or receive money instantly by text or by email. Whether you owe your friend, he owes you or they just don't take plastic, you'll never need to worry about carrying cash again.

It's quick. Recipients are notified by email and/or text that they have received a payment within approximately 30 minutes from when the sender initiates the transfer.

 

Ways to use it

Interac e-Transfer is a quick and convenient way to transfer money for almost anything, such as:

  • Repaying money you borrowed from a friend
  • Sending cash to children at college or university
  • Transferring your share of rent to your roommate
  • Sending money in place of a gift
  • Paying the invoices of suppliers (on single and dual-signature business accounts)
 

Transfer Limits

 

Per Transaction Limits  
Sending Up to $3,000
Receiving Up to $10,000
Daily Limits (rolling 24 hours)  
Sending Up to $10,000
Receiving Up to $10,000
Weekly Limits (rolling 7 days)  
Sending Up to $10,000
Receiving Up to $70,000
Monthly Limits (rolling 30 days)  
Sending Up to $20,000
Receiving Up to $300,000
 

Autodeposit

Receive money directly into your account with Autodeposit

The Autodeposit feature allows you to have money sent via Interac e-Transfer automatically deposited directly into your bank account, without having to answer a security question. The Autodeposit feature continues to provide the value of Interac e-Transfer, without the need to share financial information.

For senders, there is added convenience of not needing to convey security answers while continuing to have the security of knowing who is receiving the funds, prior to sending.

Set-up is simple:

  1. Log in to your online or mobile banking and navigate to Autodeposit, typically found in the Interac e-Transfer settings.
  2. Register your e-mail address and link your account. Any transfers to the registered email address will be automatically deposited into the account.
  3. You will receive an email to confirm your registration. Check your inbox and click "Complete Registration".

Request Money

Get paid easily with Request Money

Easily request money you are owed with the Interac e-Transfer Request Money feature. When you send a request for money, the recipient is notified instantly and can accept the request. If accepted, the requested amount will be automatically deposited into your account and you will be notified when funds are available.

  1. Log in to your online banking or mobile banking and navigate to Interac e-Transfer Request Money.
  2. Add or select a contact and fill out the name and e-mail address or mobile phone number of the person you wish to send the request to.
  3. Type in the specified amount you are requesting and select the account you would like the funds to be deposited into. You can also include a personalized message with the request.
  4. Once the recipient has fulfilled your request, funds will immediately be deposited into your bank account and you will be notified immediately.
 

Frequently Asked Questions

  1. Login to your online banking
  2. Create a profile with your email address and/or mobile phone number, if you have not already done so
  3. Select 'Send Interac e-Transfer' under 'Transfers'
  4. Select a recipient, or add a new recipient profile, by entering the person's name or business name, plus an email address and/or mobile number
  5. Choose if the recipient will receive an email and/or text message
  6. Create a security question and answer that only you and the recipient know
  7. Add a personal message (optional) but don't include the answer to the security question
  8. Select an account from which to make the transfer and enter the amount
  9. Send the Interac e-Transfer (your account will be debited the transfer amount immediately, plus any applicable fees)
  1. Ensure the link received via email or text message offers a secure connection that takes you to a site with the 'https' prefix, rather than 'http'
  2. Click on the link and you'll be taken to a secure Interac website
  3. Follow the instructions on the site to select St. Stanislaus - St. Casimir's Polish Parishes Credit Union and click 'Deposit', and you'll be redirected to our online banking login screen
  4. Login to answer the security question and accept the transfer
  5. Select the account where you wish to deposit the money

It is an easy, secure, quick and convenient way to send or receive money. Recipients are notified by email and/or text message and must login to their online banking to accept the transfer.

Any individual or small business owner with an account at a Canadian financial institution that offers the service can initiate an e-Transfer, while anyone with an account at a Canadian financial institution can receive one.

Actually, there is no money attached to emails or text messages. Instead, financial institutions use standard practices for safe money transfers.

Receiving funds via Interac e-Transfer is free of charge. A $1 fee applies to outgoing Interac e-Transfers

While there are no minimums - you can send any amount above $0 - there are maximums for both sending and receiving Interac e-Transfers.

Per Transaction Limits  
Sending Up to $3,000
Receiving Up to $10,000

 

Daily Limits (rolling 24 hours)  
Sending Up to $10,000
Receiving Up to $10,000

 

Weekly Limits (rolling 7 days)  
Sending Up to $10,000
Receiving Up to $70,000

 

Monthly Limits (rolling 30 days)  
Sending Up to $20,000
Receiving Up to $300,000

There are no cancellation fees, however, the sending fee is non-refundable. If you cancel an e-Transfer, your account will be credited with the dollar amount of the transfer minus the sending fee.

As long as your financial institution offers the service and you use online banking, it's free to receive an Interac e-Transfer.

NOTE: As of July 1, 2018, there is no longer an option to deposit Interac e-Transfer transactions offline (without access to online banking) . You are encouraged to deposit Interac e-Transfer transactions via online or mobile banking at one of the participating financial institutions.

This is the short code from which all Interac e-Transfer text notifications are sent.

If you provide only a landline as the way to notify a recipient, you'll be informed that the transfer could not be completed. You'll need to provide new contact information – either a mobile phone number or email. If, however, you provide a landline and an email, the recipient will be notified via email.

Yes, and delegates can too.

No. In order to send and/or receive Interac e-Transfers, both senders and recipients must have accounts at Canadian financial institutions. The transfer must also be in Canadian dollars.

For recipients, it takes approximately 30 minutes for notifications to be received. As soon as the notification is received, the recipient can deposit the money. As a sender, the money is debited from your account immediately after finalizing the transfer.

The notification will be sent to that phone number, however, that person will not be able to deposit the transfer because s/he won't know the answer to the security question. Recipients must correctly answer a security question before they can deposit the money.

You can cancel the transfer anytime until the recipient accepts it. Generally, it takes 30 minutes for notifications to be sent to recipients. To cancel a transfer, click on the 'Cancel' link beside the list of pending transfers.

If a transfer hasn't been accepted within 30 days, it will automatically expire and the sender will be notified. The sender can either click on the 'Cancel' link beside the list of pending transfers or let Interac cancel the transaction. Money will be returned to the sender within seven days of cancelling the transaction, however, fees charged at the time of sending the transfer are not reimbursable.

You can also send reminders to recipients who have yet to accept transfers by clicking on the 'Resend Notice' link beside the list of pending transfers.

In that case, you'll be notified and prompted to login to your online banking to cancel the pending transfer. 

 

See our Privacy and Security section for more information on how we keep your financial information safe.

® Trademark of Interac Inc. Used under license.